New partnership supports customers in implementation of serialisation solutions

A new partnership has been formed between Mettler Toledo PCE (product inspection specialists) and R-Pharm Germany (contract manufacturer) to support pharma customers in the implementation of serialisation and aggregation solutions.

Through this collaboration, customers will be able to experience Track & Trace systems first hand in a live production facility, enabling them to understand the available options and develop solutions to meet their specific requirements more effectively.

The implementation, or upgrading, of serialisation systems is becoming more pressing as compliance with the Falsified Medicines Directive (FMD) bears down — coming into effect in February 2019.

In addition to helping customers develop their own Track & Trace solutions, the R-Pharm facility — equipped with Mettler Toledo PCE technology — can also provide a bridging service for pharmaceutical customers until their own plant is upgraded.

“Our clients expect from us a direct connection to their own ERP or MES systems, or would like to use serial numbers of cloud systems such as Tracelink,” said Michael Unbehaun, engineering manager at R-Pharm. “Therefore, we make sure that our software systems are always state of the art and successively expand the interface palette. In this way, we can ensure efficient and rapid on-boarding of new clients and enable them to exploit the potential of our lines.”

The companies have also started to offer combined workshops to provide a more intensive discussion of selected topics, from line integration and its process organisation to data exchange with cloud providers. For those looking to delve deeper, subject-specific training will be offered via a new T&T User Academy, including sessions on topics ranging from the development of so-called SOPs (Standard Operating Procedures) to pharmaceutical validation of machines or OEE management tactics.